Privacy Policy

This Privacy Policy explains how Lax Kw'alaams Ferry Services Inc. ("Lax Kw'alaams Ferries") manages personal information collected through this website. This website is hosted by Burst Creative Group, ("Burst!") on behalf of Lax Kw'alaams Ferries, and its technology operations are powered by AWS infrastructure. We collect information to facilitate your engagement with our projects and improve our services:

• Sign-in and Registration Information: When you sign up or register, we collect your chosen login name, email address, and any optional demographic information you provide. Your login name will be publicly visible and linked to your booking trip history while your email remains private and is used for administrative purposes (e.g., notifying you of canceled trips). You can browse public sections of the website anonymously (guest user).

1. How We Use Your Information

Your personal information is collected under section 26 of British Columbia's Freedom of Information and Protection of Privacy Act. It is used to:

• Administer your participation in this engagement site.
• Augment and diversify public engagement.
• Enhance Lax Kw'alaams Ferries' operations and decision-making.

2. Data Processors and External Links

• Burst Creative Group acts as a data processor for Lax Kw'alaams Ferries, ensuring the website functions properly, securely storing your personal information, and making it available for effective website and content management. Our website utilizes cookies to improve your browsing experience. Cookies are small files containing a string of characters, sent to your browser upon visiting a website. Your browser stores these files, which the site then uses to recall your preferences.
• AWS provides the software platform and associated technology for this website. We recommend reviewing their Privacy Policy.
• External Links: This website may contain links to other websites not covered by this Privacy Policy. Lax Kw'alaams Ferries is not responsible for the privacy practices of these external sites. Please review their privacy policies if you access them.

3. Security

Lax Kw'alaams Ferries ensure the highest security for your personal information through technological, physical, and managerial procedures. All data is stored on Amazon Web Services (AWS) Canadian servers. While efforts are made to ensure data access within Canada, AWS may disclose customer content if legally required, even outside Canada. For more information, see https://aws.amazon.com/compliance/data-privacy-faq/.

4. Your Rights and Contact Information

You have the right to:

• Request access to your personal data.
• Rectify inaccuracies in your information.
• Request erasure of your account information.
• Request a copy of your information.
• Withdraw consent for the use of your personal information.

To exercise these rights or for any questions, feedback, or further information about Lax Kw'alaams Ferries' engagement processes, privacy policy, or related practices, please contact us at:

• Phone number: 250-625-2445
• Laxband Office: 206 Shashaak Street, Lax Kw'alaams BC, V0V 1H0

To submit requests regarding your personal information, please contact Lax Kw'alaams Ferries. Identity verification may be required to process your request.